I help create and sustain organisational value and values
I assist service sector clients to protect, sustain and increase short, medium and long term value for their stakeholders.
This value can be seen in terms of
Financial performance:
Customer value:
Employee value:
Investor and lender satisfaction and loyalty:
Stronger foundations
I help create stronger foundations for survival and growth: leadership, strategy, people, resources, systems and processes.
This value can be seen in terms of
Financial performance:
- Increased profit or surplus. Improved balance sheet. Accelerated cash flow. Enhanced return on capital employed and return on equity,
- Revenue growth. Increased customer lifetime value. Greater earnings visibility.
- Reduced costs and higher margins.
Customer value:
- Increased customer attraction, retention, satisfaction, SOW, loyalty and lifetime value;
Employee value:
- Better performance
- Appropriate behaviours
- Enhanced employee attraction, retention, satisfaction, and loyalty;
- Development and operationalisation of organisational values
Investor and lender satisfaction and loyalty:
- Greater enterprise value.
- Enhanced governance & assurance
- Better managed risk
Stronger foundations
I help create stronger foundations for survival and growth: leadership, strategy, people, resources, systems and processes.
Simon Beswick, CEO, Osborne Clarke International
"Andrew was quickly able to understand OC, how our non-hierarchical operation works, our collaborative approach and what's important to us and his natural style fitted very comfortably with how we operate. He fitted in well, understood what was required with minimum fuss and used his expertise and experience in delivering timely solutions that met our requirements. Is hands on. Delivered practical solutions that we could implement with ease"
